Thank you for attending our webinar: ADMINISTRATE ELDES SECURITY SOLUTIONS REMOTELY FROM YOUR SOFA!

The following topics have been discussed:

REMOTE MAINTENANCE:

  • Battery change.
  • Configuration upgrade or altering.
  • Practical solution: How to identify system troubles and evaluate possibility to solve

REMOTE CONNECTION TO YOUR CUSTOMER.

  • Practical examples and different ways for remote connection.

REMOTE PITBULL PRO INSTALLATION 

ADDITIONAL FEATURES, WHICH COULD BE ADDED REMOTELY:

  • How to set-up EKB2 quick control actions remotely.
  • How to change scheduler (ARM/DISARM/STAY ARM).
  • How to enable ELDES Security App.
  • Home automation set-up and remote automation scenarios testing (in the objects, where the primary home automation set-up was done before).

If you have missed our webinar, please find the video recording below. 

Please find all questions and answers below

Q: Is the personal server just valid for GPRS, or it can be used with ELAN3?
A: Running TCP/IP server remote connection option uses only mobile data/GPRS connection type.

Q: Does the system need to be disarmed before connection in every case ?
A: Yes, it is correct to disarm all partitions before remote connection. If any of partitions are armed during this process, the system will give notification that it is armed.

Q: If I am not in local network, can I reach the system via ELAN3?
A: Additional configuration of local network will be required. For example port 5000 will have to be forwarded to ELAN3-ALARM device.

Q: ELAN module only sends system message CMS? Are there any other actions ?
A: ELAN3-ALARM is designed to communicate with Central monitoring station and with ELDES Cloud Services.

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