Thank you for attending our webinar: Eldes Security App: How to set-up, control and monitor your property with ease.

The following topics have been discussed:

If you have missed our webinar, please find the video recording below. 

Please find all questions and answers below

Q: Does Eldes Security App works with Dahua wireless camera?
A: Dahua video integration to Eldes security panel is available with wireless and Ethernet cameras.

Q: Is it possible to use all Dahua cameras?
A: Full functionality of camera control is supported by Dahua Consumer series cameras. More information about the model range can be found here.
The list of older consumer series Dahua IP network cameras is here.
Other Dahua IP cameras with P2P function will support only live view and playback functions. The full list of Dahua IP cameras is here.

Q: Can we add an NVR or DVR Dahua cameras?
A: Eldes security solution supports only 4 individual Dahua cameras. NVR and DVR support is not available at the moment.

Q:Could you provide a list of all supported Dahua cameras?
A:Full functionality of camera control is supported by Dahua Consumer series cameras. More information about the model range can be found here.
The list of older consumer series Dahua IP network cameras is here.
Other Dahua IP cameras with P2P function will support only live view and playback functions. The full list of Dahua IP cameras is here.

Q: Can we change the email account?
A: Email can not be changed. But a new account can be created and your device can be migrated to the particular account.

Q: Is there a way for the master user to change user codes from the app?
A: Eldes Security App is perfect to control the your security panel. All configuration of your security panel can be done using Eldes Utility Tool software.

Q: How many locations can one user account have?
A: It is recommended to connect up to 10 locations to one Eldes Security App account.

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