WEB_GATES

Portinohjaimen verkkopohjainen ohjaus

Mikä tämä on?

Portinohjaimen verkkopohjainen ohjaus – ilmainen työkalu Eldes -portinohjaimen ohjelmointiin ja etähallintaan.

Tämä pohja mahdollistaa portinohjaimen nopean ohjelmoinnin, sekä asetusten muokkaamisen: uusien käyttäjien lisäämisen, käyttäjäkannan hallinnan, pääsyoikeuksien muuttamisen, puhelinnumeroiden päivittämisen ja tapahtumalokin tarkkailun.

Käyttäjät voivat helposti ohjata laitetta puheluilla tai mobiilisovelluksella (Eldes Smartgate Widget Androidille ja Eldes Smart Gate iOS:lle.

Verkkopohjan toiminnot

  • Lisää järjestelmänvalvojia (enintään 5 kpl)
  • Tarkastele tapahtumalokia
  • Lisää, muokkaa tai poista käyttäjiä
  • Luo valittujen käyttäjien käyttöoikeuksille aikataulut
  • Aseta valitulle käyttäjälle käyttökertojen maksimimäärä
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Frequently asked questions (FAQ)

How can I create Eldes Cloud Services account?

Go to gates.eldesalarms.com and choose “Register“. When requested, enter your email address, 8 sign length password and press “Register”.
Confirmation e-mail has been sent to the address given. Open that e-mail and press on confirmation link to start using Eldes Cloud Services account.

How to add a device to Eldes Cloud Services account?

If account is new, then it will automatically transfer to device adding window. If there is at least one device on your account,
then press “Add Device” button. It is necessary to fill-in fields: “Device name“ and “Cloud services ID“. Field “Phone number” is optional.
After required data is entered press add and wait 5-10 minutes for adding process to be finished.

Where can I get Cloud Services ID?

Every device has a unique Cloud services ID. This ID can be viewed when device is connected to PC in the configuration tool program section:
System >> Cloud Services >> Cloud Services ID. Press button “Get ID” and it will appear in the field beside.

While adding device to Cloud Services account the progress stops on "Detecting device". Why?

  • Because the Cloud services option in the device is disabled;
  • 3G Sim card is used while device only supports 2G network;
  • The GPRS settings are wrong (APN, Username, Password);
  • The GSM antenna is not connected or connected improperly;
  • The mobile data services are not ordered on your mobile account;
  • The PIN code requirement is enabled on the SIM card;
  • The device is in place with low GSM signal.

Where to find Eldes Cloud Services Widget for Android?

How to prepare Eldes Smart Gate widget (Android) to use?

  1. Long press (touch and hold your finger down) on any open spot on one of your Home screen pages. This will bring up a list of options.
  2. Touch “Widgets” from the list of choices.
  3. Scroll through your list of installed widgets and select the Eldes Gate Widget.
  4.  In the menu, fill-in the following fields:
    – “Phone number” – the phone number of your user from device database (international format without + sign);
    – “Current password” – the password of your user from device database;
    – “Change password to” – enter a new password;
    – Press Connect;
    – If first field “Server url” is not filled – enter: “https://security.eldes.lt”.
  5. After pressing “Connect”, select the device, then gate controller you want to manipulate, rename it and press “Add Widget”.
    Eldes Smart Gate

What could be that Smart Gate Widget does not work?

  • The mobile data services are not ordered on your mobile account;
  • Eldes device does not have access to mobile data network;
  • Cloud Services are disabled on the Eldes device;
  • 3G Sim card is used while device only supports 2G network;
  • The GPRS settings are wrong (APN, Username, Password);
  • The GSM antenna is not connected or connected improperly;
  • The PIN code requirement is enabled on the SIM card;
  • The device is in place with low GSM signal;

Where to find Eldes Cloud Services app for iOS?

How to prepare Eldes Smart Gate app (iOS) for use?

  1. Open it and fill-in the following fields:
    – “Phone number” – the phone number of your user from device database (international format without + sign);
    – “Current password” – the password of your user from device database;
    – “Change password to” – enter a new password (if needed);
    – Press Connect;
    – If first field “Server url” is not filled – enter: “https://security.eldes.lt”.
  2. After pressing “Connect“, the list will be displayed of devices and gate controllers you can manipulate.

I‘ve changed my smartphone and can not add gate widget/app, it says that my account is already in use (I‘ve deleted widget/app from my previous smartphone). How can I solve this?

You have to use Clear ID function on your web interface https://gates.eldesalarms.com/en/user/login.html. Connect to your Gate controller, select User Database, find user who can not log in, press Edit, check box to Clear ID function.

If you can‘t access your gate controller, please contact your gate administrator.

Mistä ostaa?

SYSCOM México

www.syscom.mx
Chihuahua

Puhelin +52 (614) 415-2525, +1 (800) 999-2525
Sähköposti [email protected]
Osoite Ave. 20 de Noviembre # 805 Col. Centro