CURRENT STATUS: ONLINE

Updated 2018.10.11/17:54 (GMT+2)

 

Just to keep our word – we want to assure that operation of Eldes Security mobile app is stable. We are continuing our investigation until the App works without any disturbances.

Dear customer,

For the past week you have been experiencing unstable operation of Eldes Security App which is caused by an increasing amount of data flow into our server. Although, the situation has been already fixed, we foresee a probability of further turbulence due to transition works to new stable environment.

We are thoroughly investigating the system to make sure 100% of root causes are removed and stable performance is guaranteed. We aim to achieve App stability by the end of next week.

Please keep in mind that the issue is related only with the Eldes Security App and Eldes security systems continue to work reliably.

In the meantime, we will keep you informed by sending daily updates until the issue is fully resolved. We sincerely apologize for any inconvenience caused. In case of any questions, please contact our support team at: app@eldesalarms.com.

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