Gate Controller ESIM320

A great way to provide additional protection to a property and avoid any uninvited guests in your territory. High reliability and multiple ways of remote control will satisfy and secure any kind of user.

Suitable in different objects

ESIM320 is designed for simple parking lot control of residential houses or gate control of private houses. ESIM320 allows to create up to 2000 unique users, which is enough for huge object service with just one gate controller! Area’s entry and exit may authorized either by a single phone call or by an individual schedule, and restricted according to a number of phone calls  or a specified deadline.

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Different and convenient ways to control

Users have the opportunity to choose the most convenient way of managing gates:

  • Calls (control by a regular phone call or using a voice assistant (i.e.Google Assistant or Siri).
  • Mobile App (Eldes Smartgate Widget for Android users and Eldes Smart Gate App for iOS users)
  • SMS (only for admins).
  • WEB platform (only for admins).

Convenient remote administration

ESIM320 can have up to 5 admins at the same time. Remote configuration of the gate controller using the WEB platform and regular self-test ensure extremely easy maintenance. ESIM320 event log allows you to save and check a list of events in chronological order (up to 1000 entries total).

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Where gate controller can be used?

Parking entrance control

Gate control of private areas

Electrical appliance control: lighting, watering, pumps, etc.

Remote server, network reboot.

Frequently asked questions (FAQ)

What software should I use for ESIM320 configuration?

ESIM320 can only be configured using Configuration Tool software. You can download Configuration Tool from https://eldesalarms.com/product/configuration-tool/

How can I connect to my ESIM320 device to perform configuration?

Device must be connected to power supply and powered on (please see manual for supply voltage required). 

There are several ways connecting to device:

1. You can do this locally using USB cable and Configuration Tool software installed on your Windows PC.

2. You can connect to device remotely using Configuration Tool software. Open Configuration Tool on your Windows PC, press Remote Connection Setup and follow instructions in Configuration Tool. For remote connection to your ESIM320, SIM card that is inserted to device must have available mobile data!

3. You can connect to device using web Cloud interface on https://gates.eldesalarms.com/en/user/login.html 

After performing any changes on web interface always press Synchronize button for changes to be saved to device.

Before connecting to web interface device must have Cloud Services connected on your device. Please contact your gate administrator to check if this function is enabled. Also make sure SIM card inserted in your ESIM320 has mobile data on it!

How can I restart my gate controller remotely?

Send SMS to SIM card inserted to ESIM320 with text:

XXXX RESTART (example: 1111 restart) (SMS can contain upper or lower case letters)

XXXX – Your SMS password. If you don‘t know your SMS password please contact your system installer.

System will inform you automatically via SMS message when ESIM320 will be restarted. This might take up to 2 minutes.

Why my ESIM320 do not drop call and rings till it goes to mailbox.

Please update FW to latest version. If problem remains, please change another SIM card operator.

How can I update firmware (FW) for ESIM320?

Before updating FW please save configuration file and User Database of your gate controller.

You can download latest ESIM320 firmware from https://eldesalarms.com/product/esim320/#firmware . Please make sure you are logged in to our webpage to be able download files. When file is downloaded and saved to your PC use following instruction:

1. Power down the device.
2. Short-circuit (connect) the DEF pins.
3. Connect the device via USB cable to the PC.
4. Power up the device.
5. The new window must pop-up where you will find the .bin file. Otherwise open My Computer and look for Boot Disk drive.
6. Delete the .bin file found in the drive.
7. Copy the new firmware .bin file to the very same window.
8. Power down the device.
9. Unplug the USB cable.
10. Remove the short-circuit from DEF pins.
11. Power up the device.
12. Firmware updated.

What are the prices of ELDES production?

To get the prices of the devices please check ELDES disributors’ Internet sites. Otherwise, feel free to contact out partners in your country/city by telephone or e-mail.

Can I purchase ELDES devices directly from you?

You can purchase ELDES production only from our distributors. If you have any ideas or intentions to create a new nonstandart device or suggestions how to improve our current devices contact us directly or our partners in your country.

Where can I purchase ELDES devices if your distributors are not available in my country?

Feel free to contact us.

Eldes Cloud Services. Frequently asked questions (FAQ)

How can I create Eldes Cloud Services account?

Go to gates.eldesalarms.com and choose “Register“. When requested, enter your email address, 8 sign length password and press “Register”.
Confirmation e-mail has been sent to the address given. Open that e-mail and press on confirmation link to start using Eldes Cloud Services account.

How to add a device to Eldes Cloud Services account?

If account is new, then it will automatically transfer to device adding window. If there is at least one device on your account,
then press “Add Device” button. It is necessary to fill-in fields: “Device name“ and “Cloud services ID“. Field “Phone number” is optional.
After required data is entered press add and wait 5-10 minutes for adding process to be finished.

Where can I get Cloud Services ID?

Every device has a unique Cloud services ID. This ID can be viewed when device is connected to PC in the configuration tool program section:
System >> Cloud Services >> Cloud Services ID. Press button “Get ID” and it will appear in the field beside.

While adding device to Cloud Services account the progress stops on "Detecting device". Why?

  • Because the Cloud services option in the device is disabled;
  • 3G Sim card is used while device only supports 2G network;
  • The GPRS settings are wrong (APN, Username, Password);
  • The GSM antenna is not connected or connected improperly;
  • The mobile data services are not ordered on your mobile account;
  • The PIN code requirement is enabled on the SIM card;
  • The device is in place with low GSM signal.

Where to find Eldes Cloud Services Widget for Android?

How to prepare Eldes Smart Gate widget (Android) to use?

  1. Long press (touch and hold your finger down) on any open spot on one of your Home screen pages. This will bring up a list of options.
  2. Touch “Widgets” from the list of choices.
  3. Scroll through your list of installed widgets and select the Eldes Gate Widget.
  4.  In the menu, fill-in the following fields:
    – “Phone number” – the phone number of your user from device database (international format without + sign);
    – “Current password” – the password of your user from device database;
    – “Change password to” – enter a new password;
    – Press Connect;
    – If first field “Server url” is not filled – enter: “https://security.eldes.lt”.
  5. After pressing “Connect”, select the device, then gate controller you want to manipulate, rename it and press “Add Widget”.
    Eldes Smart Gate

What could be that Smart Gate Widget does not work?

  • The mobile data services are not ordered on your mobile account;
  • Eldes device does not have access to mobile data network;
  • Cloud Services are disabled on the Eldes device;
  • 3G Sim card is used while device only supports 2G network;
  • The GPRS settings are wrong (APN, Username, Password);
  • The GSM antenna is not connected or connected improperly;
  • The PIN code requirement is enabled on the SIM card;
  • The device is in place with low GSM signal;

Where to find Eldes Cloud Services app for iOS?

How to prepare Eldes Smart Gate app (iOS) for use?

  1. Open it and fill-in the following fields:
    – “Phone number” – the phone number of your user from device database (international format without + sign);
    – “Current password” – the password of your user from device database;
    – “Change password to” – enter a new password (if needed);
    – Press Connect;
    – If first field “Server url” is not filled – enter: “https://security.eldes.lt”.
  2. After pressing “Connect“, the list will be displayed of devices and gate controllers you can manipulate.

I‘ve changed my smartphone and can not add gate widget/app, it says that my account is already in use (I‘ve deleted widget/app from my previous smartphone). How can I solve this?

You have to use Clear ID function on your web interface https://gates.eldesalarms.com/en/user/login.html. Connect to your Gate controller, select User Database, find user who can not log in, press Edit, check box to Clear ID function.

If you can‘t access your gate controller, please contact your gate administrator.

Specifications

Administratorsup to 5
Users databaseup to 2000
Power supply10-24 V 50 Hz ~ 200 mA max / 10-24 V 200 mA max
Current consumption in idle state w/o external devices connectedup to 50mA
GSM modem frequency ESIM320 3G/2G EU900/1800/2100MHz
GSM modem frequency ESIM320US 3G USA850/1900MHz
Number of inputs3
Number of outputs2
Output typeRelay
Maximum commuting output values24V 50Hz ~ 0,5A / 24V 1A
Event LOGup to 1000 events
Dimensions 87×107×29 mm
Operating temperature range -20…+55 °C
Humidity 0-90% RH @ 0… +40°C (0-90% RH @ +32… +104°F) (non-condensing)

Where to buy?