Single app for Video & Security

Eldes_video_v3_4-3_tuscias

Eldes Security app is now enhanced by the newest features of video functionality. Thanks to integration of Dahua, one of the worlds’ largest camera manufacturers, our customers are now able to have security and video monitoring via Dahua IP cameras in a single user-friendly and free of charge app. Monitor the property from anywhere with peace of mind!

Key features

Full range of Dahua IP cameras  supported

Any future releases of Dahua IP cameras will be supported!

Seamless camera addition

to the Eldes Security mobile app.

Advanced camera control functionality

Zoom in/out, turn on/off the sound, choose the quality of video, take screenshots etc.

Camera-to-Zone assignment

Direct live stream in case of alarm from violated zone.

Single app for Video & Security

No more extra mobile applications, everything fits in a single handy app.

Super easy to configure,

no port forwarding needed.

Download free app

Any issues?

Please, click on the link to check our list of known issues.

We have prepared most relevant questions about video integration down below:

1. How many cameras can be added to one location?

Up to 4 cameras.

2. What camera models does the Eldes Security application support?

Full functionality of camera control is supported by Dahua Consumer series cameras. More information about the model range can be found here: http://www.dahuaconsumer.com/product
Older consumer series Dahua IP network camera list below – https://www.dahuasecurity.com/products/allProducts/1/499
Other Dahua IP cameras which have P2P function will support only live view and playback functions. List of other Dahua IP cameras – https://www.dahuasecurity.com/products/allProducts/1

3. Will it support new models coming in future?

Yes, this solution is future proof and any new IP models from Dahua will be supported.

4. Does the application support Network video recorders (NVR)?

Yes, but only first camera will be shown, because it does not support multiple camera window. We are planning to support it in near future.
The maximum number of NVR’s will be 1 per location/system.

5. How do I reset the camera if I have lost the password?

Please refer to the user manual of this IP camera model.

6. What is the minimum internet speed recommended to use Wi-Fi cameras?

Although the cameras will work with slower speeds, it is recommended to have speeds of at least 1.5Mbps upload for a clear smooth picture.

7. Why does the picture look slow on my phone?

There could be a few factors involved. The download speed available to your phone, and the upload speed of the internet that is attached to your IPC. Because of the amount of bandwidth used to show the video streams, it is recommended that you have a good upload speed at the location, and good download speed for your remote device. For this particular reason, if it feels slow on your remote device, you may want to switch back to the SD quality.

8. Does Eldes Security application support camera configuration?

No, only basic settings such as camera name, password and Wi-Fi set-up.
To access full configuration of each camera please refer to it’s configuration manual.

9. What are the minimum smart device operating systems?

Android (from 4.4) and iOS (from 8.0).

10. Which devices support Eldes Security app with Dahua integration?

ESIM384, Pitbull Alarm PRO, Pitbull Alarm (from v01.02.00), ESIM364 (from v02.10.00).

11. What should I do if suddenly I get "Something went wrong while loading camera information" message?

If camera was added successfully to Eldes Security app and after using it you got this message, please check following points:

  1. Check camera power supply
  2. Check network connection where camera is located
  3. Check your remote device (etc. smartphone, tablet…) network connection

If steps described above didn’t helped solving issue, please contact your network IP camera distributor.

12. Why I can't add my camera to Eldes Security app (it says "Camera is offline")?

If you want to add camera to “Eldes Security” app, but you get message  “Camera is offline”, check following steps:

  1. Check camera power supply
  2. Check network connection where camera is located
  3. Check your remote device (etc. smartphone, tablet…) network connection
  4. Check if P2P function is enabled on camera.

13. Why I can't add my camera to Eldes Security app (it says "Camera with this ID is already added to another location")?

If you want to add camera to “Eldes Security” app, but you get message  “Camera with this ID is already added to another location”, check following steps:

  1. Check if camera is connected to another location in “Eldes Security” app. If yes, delete camera from it.
  2. If you were using “Lechange” app, check if you have deleted camera from it.

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