Privacy policy

UAB “Eldes” is aware of the importance of data protection and treats protection of your personal data with respect, therefore, in this Privacy Policy we inform you about processing of your personal data performed by Eldes.


  • Data controller – UAB “Eldes”, code of legal person 300134714, address Ukmergės st. 283B-3, Vilnius, Lithuania (hereinafter – Eldes).
  • Personal data – any information relating to a natural person – the data subject who is identified or who can be identified directly or indirectly by reference to such data as a personal identification number or one or more factors specific to his physical, physiological, mental, economic, cultural or social identity.
  • Processing of personal data – any operation, which is performed upon personal data such as collection, recording, accumulation, storage, classification, grouping, combination, alteration (supplementing or rectifying), disclosure, making available, use, logical and/or arithmetic operations, retrieval, dissemination, destruction or any other operation or a set of operations.
  • Data subject – person whose data is processed by Eldes.
  • Direct marketing – an activity intended for offering goods or services to individuals by post, telephone or any other direct means and/or inquiring their opinion about the offered goods or services.
  • ADTAĮ – the Law on Legal Protection of Personal Data of the Republic of Lithuania.

Collection of personal data

When you are using a contact form to contact us, you are asked specify your name, surname, e-mail, address, occupation, and other contact information relevant to the processing of your inquiry. In order to make the response to your inquiry as accurate as possible fill in the fields marked with an asterisk (*). Certain accumulated data are held as personal data whose management is the responsibility of Eldes, JSC. Information will only be used to contact you, i.e. answer your inquiries, provide newsletters, or otherwise.
If you don’t want us to use those details for marketing purposes, you can mark it in a contact form or contact us direct.

On the basis of your consent and for the purpose of direct marketing Eldes shall collect following personal data submitted in this website:

  • Name;
  • Surname;
  • Phone number;
  • Code of card;
  • The place of using discount; E-mail address.

Above indicated your personal data shall be used for sending information about goods and trainings of Eldes, promotions and discounts offered by Eldes, as well as sending newsletter with other information which might be useful to you.

The rights of data subject

In accordance to article 23 of the ADTAĮ a data subject has following rights:

  • to know (be informed) about the processing of his personal data;
  • to have access to his personal data and familiarise himself with the processing;
  • to demand rectification or destruction of his personal data or restriction of further processing of his personal data, with the exception of storage, where the data are processed not in compliance with the provisions of this Law and other laws;
  • to object to the processing of his personal data.

The content and the procedure of implementing the rights of data subject

  • When it comes to exercising the right laid down in paragraph 9.2 of this Privacy Policy, the data subject may approach Eldes and obtain from it information pertaining to the sources from which the personal data have been collected and the types of the personal data, the purposes of personal data processing, the recipients of the personal data for the past year. This information shall be made available to the data subject after the identity of the data subject has been established by personnel of Eldes. Having received an inquiry from a data subject regarding the processing of their personal data, Eldes shall reply as to whether the related personal data are being processed and shall furnish the data subject with the personal data requested within next 30 (thirty) days from the date of the first inquiry by the data subject. Upon the request of the data subject, such personal data shall be disclosed in writing and may be made available to a data subject free of charge once per one calendar year. Any charges applicable to issuing the aforementioned personal data may not exceed the costs for Eldes to disclose the personal data.
  • If, after accessing their personal data the data subject finds the personal data to be in error, incomplete or incorrect, they may contact Eldes, which shall immediately check the personal data and shall correct any erroneous, incomplete or incorrect personal data as per data subject’s request and/or shall suspend any actions related to the processing of such personal data other than storage thereof.
  • After actions of data processing have been suspended, the appropriate personal data shall be stored until they are corrected or destroyed (as per data subject’s request or on expiry of the storage period). Any other processing actions may be performed on such personal data only:

for the purposes of proving the fact that processing actions with regard to such personal data have been suspended;
if the data subject issues their consent to proceed with processing their personal data;
if the rights or legitimate interests of third parties need to be protected.

  • Eldes shall notify the data subject immediately of personal data correction, destruction or suspension of personal data processing actions done or not done on the basis of the subject’s request.
  • The personal data shall be corrected and destroyed or personal data processing actions shall be suspended and other rights of data subject shall be executed on the basis of documents evidencing the identity of the data subject and their personal data, upon receiving the data subject’s application.
  • Upon identification of a data subject, copy of a document certifying his identity shall be destroyed safely and irreversibly.
  • The possibility to execute his rights for data subject shall be provided upon submitting a request to Eldes by post, fax, e-mail or at the promises of Eldes.
  • Eldes shall ensure that all information to data subject is provided in a clear and understandable way.
  • Eldes shall ensure all other rights, guarantees and legitimate interests of data subjects established in laws and other type of legislation of the Republic of Lithuania.

Contact details

In order to implement your rights or submit queries related to other questions concerning data protection, please refer to below indicated contact details:

Eldes, UAB
Ukmergės str. 283b,
LT-06313 Vilnius, Lithuania
+370 5 2030048 | E-mail:
Work hours: I-V 08.00-18.00 EET

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