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EGR100

Software for any monitoring station

EGR100

What it is and what it does?

IP Receiver Software EGR100, receives information from Eldes control panels via GPRS and converts it to the popular MLR2-DG format used by third party monitoring stations.

EGR100  collects data from the alarm control panels and forwards it to monitoring station software via COM or IP

Main features

  • Remotely control ELDES alarm panels: Arm/Disarm/Bypass
  • Supports industry standard: MLR2- DG (Surgard)
  • Track Your inventory
  • Initiate remote administration
  • Update device FW remotely
  • Operating systems: Windows XP/7/10
  • Free download and support
  • Up to 10 000 objects

Frequently asked questions (FAQ)

How to install EGR100 software?

  1. Download EGR100, valid email is required to get a download link. It will be sent to provided email.
  2. Create new folder for software. Extract downloaded files and place them into created folder.
  3. Run GPRSmodule.exe it will install and run the program.

How to setup connection between EGR100 and Monitoring Station over IP?

  1. Go to Settings tab in EGR100;
  2. Enter IP address and port in [OUT] MS Serial Port or MS TCP IP:Port. Example 192.168.0.1:6003. Make sure ports are available on computer of virtual machine. Setting up port may require assistance of IT staff.
  3. Set up the receiving port on Monitoring Station to receive IP signals.
  4. Check the Monitoring Station if you receive signals from EGR100.

How to setup connection between EGR100 and Monitoring Station over Serial Port?

  1. Go to Settings tab in EGR100;
  2. Enter serial port number in [OUT] MS Serial Port or MS TCP IP:Port. Choose serial port for communication to Monitoring software. Physical port COM1, COM2… or virtual CNCA1, CNCA2… can be used. Make sure ports are available on computer or virtual machine. Setting up port may require assistance of IT staff.
  3. Set up the receiving serial port on Monitoring Station to receive Surgard MLR2-DG protocol over serial port.
  4. Connect two serial ports physically by serial cable or link virtual ports by 3rd party serial port emulator.
  5. Check MS online indicator status to identify if connection is successful.
  6. Additionally Check the Monitoring Station if you receive signals from EGR100.

How to setup connection between EGR100 and Eldes security panels or communicators?

  1. Open Settings tab and set up [IN] TCP/UDP Server Listen Port to receive signals from Eldes devices. It require at least one external port forwarded to the machine on which EGR100 is running. Additional ports will be required if Viewer and WEB API is used. Setting up port forwarding may require assistance of IT staff;
  2. Use Eldes Utility to setup device to communicate using EGR100 protocol. Create communication channel and configure it by setting up Server IP and Server port;

  3. To check communication, generate CID event on Eldes device. For example simply Arm/Disarm system.
    Inspect “All msg” tab for upcoming events. (if no event received check the port availability on IP address). To check IP port availability, we recommend using Port checker :
    www.yougetsignal.com/tools/open-ports/
  4. If events are received, communication between Eldes device and EGR100 is setup successfully.

What are the prices of ELDES production?

To get the prices of the devices please check ELDES disributors’ Internet sites. Otherwise, feel free to contact out partners in your country/city by telephone or e-mail.

Can I purchase ELDES devices directly from you?

You can purchase ELDES production only from our distributors. If you have any ideas or intentions to create a new nonstandart device or suggestions how to improve our current devices contact us directly or our partners in your country.

Where can I purchase ELDES devices if your distributors are not available in my country?

Feel free to contact us.

ATTENTION! READ BEFORE INSTALLING!

  1. Before updating EGR100 to v3.07 make sure there is no Unit ID 0000 available in All devices list
  2. For correct EGR100 operation Unit ID value can not be 0000
  3. Otherwise EGR100 v3.07 will inform you about it with a COMM TROUBLE for all devices which have Unit ID 0000
  4. To avoid this you could change Unit ID by using this methods:
    • Change Unit ID for device using EGR100 (right click on device -> Important cmd -> Change UnitID)
    • Change Unit ID using REMOTE connection to device
    • Change Unit ID by going physically to the site
  1. Only after performing this procedure proceed with the update.

Specifications

Supported operating systems (OS)Windows XP, Windows 7, 10
System requirements1 x CPU, 512MB of RAM
Hard disk space for LOG500MB per day for 1000 installations with Full LOG.
140MB per day fro 1000 installations with Simple LOG
Software versionv3.07.03
Release date2022-08-01

Where to buy?