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Eldes Security App

Check what’s happening at home even if you are out. Arm/disarm your Eldes security system remotely, control home appliances or see what’s happening at home live through HD video. Eldes Security App turns your smartphone into a 24/7 home security system. Download the free App for your Android or iOS device.

Intuitive System Control

Eldes Security App has an intuitive user interface and many other features which our customers love. You will be informed about the current area status in different colours. The Stay Mode function will let you enjoy calm sleep at night. Once you try Eldes Security App, you will not imagine life without it.

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High Data Security

Eldes Security App meets the highest data security standards. All of the user data is encrypted to ensure the maximum level of safety. Users’ information is kept on databases, placed in different servers all over the world. Passwords of Eldes accounts are hashed – even Eldes team members can’t view it.

Smart Home Control

Eldes Security App allows users to easily control different electrical appliances, garage door, home lightning, water boiler, heating, etc. Live smart and take all advantages with Eldes Security App.

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Easy Customization

You can create up to 10 users in Eldes Security App. Adjust the system to your needs: set custom permissions for each user, disable push notifications you do not want to follow and set your personal pictures for different premises. If you sell or rent your home, you can transfer the security system to new owner easily, with a single click.

Exceptional Video Monitoring

Do you want to see what’s happening at home anytime? Easily add up to 4 Dahua IP cameras to Eldes Security System, no port forwarding is needed. In case of alarm, you can watch live view from violated zone and check what’s exactly happening at home. In addition, the camera offers advanced control features: Pan&Tilt zoom, video recording, camera events and even more!

Free download:

Frequently asked questions (FAQ)

How to set up Dahua video solution on "Eldes Security" application?

Follow this video guide to set up Dahua video solution on “Eldes Security” application properly:

How to set up "Eldes Security" application?

Follow this video guide to set up “Eldes Security” application properly:

Where can I find detail instruction about of Smart Security App?

How many mobile data, SMS messages and voice call minutes do I need on SIM card? Do I need them at all?

  • Mobile data. If you are using Eldes Security application and also sending system information to the security company, you will need up to 50MB per month.
  • SMS messages. If you want to get SMS notifications about system events and if security company needs to get system information using SMS messages, the amount varies between 100 and 5000 messages per month.
  • Voice calls. It will be used if you need to get notifications about alarms. You will need more minutes if you will be using mic for remote listening and also listening to audio files.

When registering panel to Smart Security App screen gets stuck and shows 0%

If you are connecting your security panel (only ESIM364/ESIM384/Pitbull/EPIR3/Pitbull PRO) to Smart Security App and you see this screen for few minutes, please check following settings:

1. Make sure you’ve enabled and saved Cloud Services on your panel (First time registration must be performed using SIM card with mobile data on it, even though you are using ELAN3 module. You can change Cloud Service connection using Eldes Utility -> Cloud Services, Communication Settings. After registration is completed using SIM card, you will be able to use App using ELAN3 module).
2. Make sure SIM card inserted to your central panel has available mobile data.
3. Make sure you typed correct APN settings if it’s needed. To find out APN settings please contact your network operator.
4. Make sure remote configuration session has ended.
5. You can restart your panel for changes to take effect faster if App doesn‘t start after few minutes

Where to find Eldes security app for Android?

In Google Play Store.

Where to find Eldes security app for iOS?

What can be done with ESIM364 and ESIM384 through app?

By using ELDES SECURITY app, it is possible to:
•arm and disarm all 4 partitions;
•arm and disarm all 4 partitions in stay mode;
•control up to 48 PGM outputs;
•monitor up to 8 temperature sensors;
•check Log Events, Alarm Events and System Faults.

What I can do with Pitbull Alarm and Pitbull Alarm PRO through app?

By using ELDES SECURITY app, it is possible to:
•arm and disarm the system;
•arm and disarm the system in stay mode;
•control up to 32 PGM outputs;
•Monitor 1 temperature sensor;
•check Log Events, Alarm Events and System Faults.

Why cannot I see my devices on Eldes Security app?

Eldes Security app supports only these devices: ESIM384 (all versions) and Pitbull Alarm PRO (all versions);  and ESIM364 with firmware version higher than V02.10.00; Pitbull Alarm with firmware version higher than V01.02.00.

ATTENTION! We highly recommend you to update any possessed device to the newest firmware version, in order to avoid any unexpected inconvenience.

Every other device (including Pitbull Alarm with firmware up to V01.02.00; ESIM364 with firmware up to V02.10.00) is NOT supported by Eldes Security App.

What devices can still be managed through Eldes Cloud services web interface?

Following devices can be managed through Eldes Cloud services web interface: ESIM120 and ESIM320.

Specifications

Supported operating systems (OS)Android (from 4.4) and iOS (from 8.0)
Software languageEN, LT, RU, IT, ES, FR, FI, UA, SK, HU
Software version2.1.3
Max. number of users10
Max. number of systems10
Supported Eldes alarm panelsESIM384, Pitbull Alarm PRO, Pitbull Alarm, ESIM364 (from version 02.10.00)

Where to buy?